RPA is a software robot that is able to imitate and integrate human actions in a digital system. RPA are able to interpret, trigger responses and communicate with other systems to perform a variety of repetitive tasks, just like humans do properly. Moreover, RPA can enter applications, move files and folders, copy and paste data, fill out forms, extract structured and semi-structured data from a document or browser and more. RPA will do what you want them to do.
These are the capabilities that makes RPA can provide an accurate results up to one hundred percent, thereby reducing errors and minimizing process time and risk. This has prompted many companies to start implementing RPA in their business for great benefits ranging from cost reduction, operation optimization, to return on investment (ROI).
To implement RPA in your business there will be many challenges to be faced. It is important for you to identify the aspects of your business that really matter, including scaling the processes you want to automate. Because this is an investment, you also have to be observant in determining the process to be automated. You should take the time to do an assessment of the business area and operations from the start which means you have to evaluate what is working and what is not working end to end or do thorough assessment.
Reasons why you should use RPA:
- Faster process
- Better quality
- Can be used with legacy systems
- Employees can focus on more important work
RPA can work continuously, without the need to stop while humans need to rest to meet their daily needs and basically RPA can work 24 hours a day without stopping that is what makes the process faster with RPA.
The use of RPA can improve data quality so as to minimize the occurrence of errors that result in losses to a company.
The problem that one might face with regard to implementing IT projects in general is whether the existing system can handle the solution or not. However, RPA has no such problems, as its implementation is low risk and non-invasive. Other IT projects may require a complete system overhaul or, at the very least, for some processes to be restructured, but not RPA.
The use of RPA does not mean reducing employees, but serves to do work that can make it easier for employees so that employees can focus more on doing more important work.
